Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (8 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 7305870119 | 6 | Dinesh | Tank Bund Road | 122 | No Water Supply, Sewer Main Block, Water Leakage in Service Line / Main Line, Water Short Supply |
| 9840758671 | 5 | mohan | Tank Bund Road | 110 | Sewer Main Block |
| 9841382096 | 5 | M. GORDHANLAL, M. CHANDANARAM | Tank Bund Road | 110 | Sewer Main Block |
| 8015727035 | 3 | Ramesh | Tank Bund Road | 110 | Sewer Main Block |
| 8220190850 | 3 | Ramasundar / usha / Usha Ramasundar | Tank Bund Road | 110 | Sewer Main Block |
| 9003132590 | 3 | RAMALINGAM | Tank Bund Road | 122 | No Water Supply |
| 9176279777 | 3 | SUBRAMANI | Tank Bund Road | 122 | No Water Supply |
| 9840457995 | 3 | ARUL | Tank Bund Road | 110 | Sewer Main Block, Water Leakage in Service Line / Main Line |
📍 Same Issue · Same Street (4 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 33 | Sewer Main Block | Tank Bund Road | 110 |
| 12 | No Water Supply | Tank Bund Road | 122 |
| 8 | No Water Supply | Tank Bund Road | 110 |
| 5 | Water Leakage in Service Line / Main Line | Tank Bund Road | 110 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Tank Bund Road | 110 | 33 | 14.7d | 2.1 |
| No Water Supply | Tank Bund Road | 122 | 12 | 10d | 3.26 |
| No Water Supply | Tank Bund Road | 110 | 8 | 65.1d | 0.53 |
| Water Leakage in Service Line / Main Line | Tank Bund Road | 110 | 5 | 66.7d | 0.56 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 7305870119 | Dinesh | 122 | 6 | 15.6d | 2.31 |
| 9840758671 | mohan | 110 | 5 | 91.8d | 0.41 |
| 9841382096 | M. GORDHANLAL, M. CHAN | 110 | 5 | 34.5d | 1.09 |
| 8015727035 | Ramesh | 110 | 3 | 20.9d | 2.15 |
| 8220190850 | Ramasundar / usha / Us | 110 | 3 | 27.9d | 1.61 |
| 9003132590 | RAMALINGAM | 122 | 3 | 54.1d | 0.83 |
| 9176279777 | SUBRAMANI | 122 | 3 | 21.9d | 2.05 |
| 9840457995 | ARUL | 110 | 3 | 120d | 0.37 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 34 | 1 | 19 | |
| No Water Supply | 20 | 1 | 12 | |
| Water Leakage in Service Line / Main Line | 6 | 1 | 5 | |
| Water Short Supply | 2 | 1 | 1 | |
| Booking Issues | 1 | 1 | 1 | |
| Sewer - House Block | 1 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 | |
| Street Tank Supply Not Made | 1 | 1 | 1 | |
| Water Pollution | 1 | 1 | 1 |