Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (8 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9840886383 | 14 | S PANNEERSELVAM | Partha Sarathy Puram | 113 | Sewer Main Block |
| 7358241406 | 10 | K Rajendran | Partha Sarathy Puram | 113 | Sewer Machine Hole Open (or) Broken, Sewer Main Block, Water Pollution |
| 7824848074 | 5 | SUJATHA | Partha Sarathy Puram | 113 | No Water Supply, Sewer Main Block |
| 8220453387 | 5 | S SARADHA | Partha Sarathy Puram | 113 | No Water Supply, Sewer Main Block, Water Short Supply |
| 8939828570 | 5 | PRAVIN VENKATACHALAPATHY | Partha Sarathy Puram | 113 | Sewer - House Block, Sewer Main Block, Water Pollution |
| 9710847355 | 4 | SURESH | Partha Sarathy Puram | 113 | Sewer Main Block |
| 8754598101 | 3 | G V RATNAKUMAR | Partha Sarathy Puram | 113 | Sewer Main Block |
| 9841018919 | 3 | Rex | Partha Sarathy Puram | 113 | Sewer Main Block |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 47 | Sewer Main Block | Partha Sarathy Puram | 113 |
| 16 | No Water Supply | Partha Sarathy Puram | 113 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Partha Sarathy Puram | 113 | 47 | 11.2d | 2.75 |
| No Water Supply | Partha Sarathy Puram | 113 | 16 | 30.5d | 1.05 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9840886383 | S PANNEERSELVAM | 113 | 14 | 31.8d | 1.01 |
| 7358241406 | K Rajendran | 113 | 10 | 27d | 1.23 |
| 7824848074 | SUJATHA | 113 | 5 | 32d | 1.17 |
| 8220453387 | S SARADHA | 113 | 5 | 82.8d | 0.45 |
| 8939828570 | PRAVIN VENKATACHALAPAT | 113 | 5 | 82.5d | 0.45 |
| 9710847355 | SURESH | 113 | 4 | 103d | 0.39 |
| 8754598101 | G V RATNAKUMAR | 113 | 3 | 89d | 0.51 |
| 9841018919 | Rex | 113 | 3 | 88d | 0.51 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 47 | 1 | 16 | |
| No Water Supply | 16 | 1 | 10 | |
| Water Pollution | 4 | 1 | 2 | |
| Sewer - House Block | 3 | 1 | 3 | |
| Water Short Supply | 2 | 1 | 2 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 |