Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (5 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 8056256030 | 10 | ashok | Turn Bulls Road | 122 | No Water Supply, Sewer - House Block, Sewer Main Block, Water Pollution |
| 9840227421 | 4 | SHANKARANARAYANAN VENKATARAMAN / V. SHANKARANARAYANAN | Turn Bulls Road | 122 | Sewer - House Block, Sewer Main Block |
| 9840475172 | 4 | T S BALASUBRAMANIAN | Turn Bulls Road | 122 | Sewer - House Block |
| 9994702254 | 4 | HARIHARAN | Turn Bulls Road | 122 | Faulty Water Meter, No Water Supply, Water Short Supply |
| 9444756079 | 3 | Maheshwari | Turn Bulls Road | 122 | Sewer - House Block, Water Pollution |
📍 Same Issue · Same Street (3 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 10 | Sewer Main Block | Turn Bulls Road | 122 |
| 8 | Sewer - House Block | Turn Bulls Road | 122 |
| 6 | Water Pollution | Turn Bulls Road | 122 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Turn Bulls Road | 122 | 10 | 49.2d | 0.68 |
| Sewer - House Block | Turn Bulls Road | 122 | 8 | 52.2d | 0.66 |
| Water Pollution | Turn Bulls Road | 122 | 6 | 63.8d | 0.56 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 8056256030 | ashok | 122 | 10 | 46.9d | 0.71 |
| 9840227421 | SHANKARANARAYANAN VENK | 122 | 4 | 71d | 0.56 |
| 9840475172 | T S BALASUBRAMANIAN | 122 | 4 | 68.7d | 0.58 |
| 9994702254 | HARIHARAN | 122 | 4 | 116.9d | 0.34 |
| 9444756079 | Maheshwari | 122 | 3 | 15d | 3 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 10 | 1 | 3 | |
| Sewer - House Block | 8 | 1 | 4 | |
| Water Pollution | 6 | 1 | 4 | |
| No Water Supply | 4 | 1 | 3 | |
| Faulty Water Meter | 1 | 1 | 1 | |
| Water Short Supply | 1 | 1 | 1 |