Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (4 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9566169066 | 10 | Asiya Begum | Thippu Street | 119 | Sewer Main Block |
| 9043562572 | 6 | BASHA / SHEIKH | Thippu Street | 119 | Sewer Machine Hole Open (or) Broken, Sewer Main Block |
| 9940744111 | 4 | farthima / Syed Ali Fathima | Thippu Street | 119 | No Water Supply, Sewer - House Block, Sewer Main Block |
| 7305347959 | 3 | Rizwan * | Thippu Street | 119 | Sewer - House Block, Sewer Machine Hole Open (or) Broken |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 30 | Sewer Main Block | Thippu Street | 119 |
| 5 | Sewer - House Block | Thippu Street | 119 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Thippu Street | 119 | 30 | 18.5d | 1.67 |
| Sewer - House Block | Thippu Street | 119 | 5 | 80.8d | 0.46 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9566169066 | Asiya Begum | 119 | 10 | 11.8d | 2.82 |
| 9043562572 | BASHA / SHEIKH | 119 | 6 | 38.4d | 0.94 |
| 9940744111 | farthima / Syed Ali Fa | 119 | 4 | 42.4d | 0.94 |
| 7305347959 | Rizwan * | 119 | 3 | 161.6d | 0.28 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 30 | 1 | 14 | |
| Sewer - House Block | 5 | 1 | 4 | |
| Sewer Machine Hole Open (or) Broken | 2 | 1 | 2 | |
| No Water Supply | 1 | 1 | 1 |