Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (2 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9444942629 | 3 | srinivasan | T.t.k Road | 118 | No Water Supply, Sewer Main Block |
| 9566193333 | 3 | Citi babu | T.t.k Road | 118 | Sewer Main Block |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 12 | Sewer Main Block | T.t.k Road | 118 |
| 7 | No Water Supply | T.t.k Road | 118 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | T.t.k Road | 118 | 12 | 24.8d | 1.32 |
| No Water Supply | T.t.k Road | 118 | 7 | 68.7d | 0.51 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9444942629 | srinivasan | 118 | 3 | 44d | 1.02 |
| 9566193333 | Citi babu | 118 | 3 | 51.5d | 0.87 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 13 | 1 | 9 | |
| No Water Supply | 7 | 1 | 7 | |
| Sewer - House Block | 4 | 1 | 4 | |
| New Sewer Connection Renewal | 1 | 1 | 1 | |
| New Water Connection Renewal | 1 | 1 | 1 |