Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (4 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 8056079727 | 9 | S ROBINSON | Swarnambigai Street | 112 | Sewer Main Block |
| 9444795435 | 7 | Radhakrishnan | Swarnambigai Street | 112 | Sewer Main Block |
| 9962301359 | 6 | sumitha | Swarnambigai Street | 112 | Sewer Main Block |
| 6385116556 | 4 | Nirmala / sudershan Public Fountain Repair 2512070911200013968 1-Dayal Nagar 1st Street9025204150Area 9 - Teynampet DEP 112 - Kodambakkam, Trustpuram, Ch - 24 Call CenterClosed 08/12/2025 10.14 Nirmala | Swarnambigai Street | 112 | Sewer Main Block, Water Pollution |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 34 | Sewer Main Block | Swarnambigai Street | 112 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Swarnambigai Street | 112 | 34 | 14.8d | 2.09 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 8056079727 | S ROBINSON | 112 | 9 | 10.5d | 3.21 |
| 9444795435 | Radhakrishnan | 112 | 7 | 76.3d | 0.46 |
| 9962301359 | sumitha | 112 | 6 | 81.4d | 0.44 |
| 6385116556 | Nirmala / sudershan Pu | 112 | 4 | 103.7d | 0.39 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 34 | 1 | 11 | |
| Water Pollution | 2 | 1 | 2 |