Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (5 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 7338908990 | 13 | Prakash | Surappa Mudali Street | 115 | Sewer Main Block |
| 9445227606 | 8 | Ibrahim | Surappa Mudali Street | 115 | Sewer Main Block |
| 9840882799 | 4 | Arun kumar / KASI PANDIAN | Surappa Mudali Street | 115 | Sewer Main Block |
| 9884076791 | 4 | ABDUL KHADER / M A KATHEEJA Illegal Water Sucking2503100911500028300 72/4 (60/4)-Mallan Ponnappa Mudali Street 9840781349Area 9 - Teynampet DEP 115 - Royapettah, Jani John Khan Street, Ch - 14 Call CenterOpen 06/09/2026 12.08 ABDUL KHADER / Vishal Illegal Water Sucking2504150911500048305 08-Nesavalar Street7200352841Area 9 - Teynampet DEP 115 - Royapettah, Jani John Khan Street, Ch - 14 Call CenterClosed 21/06/2026 13.17 ABDUL KHADER | Surappa Mudali Street | 115 | Sewer Main Block |
| 7358244840 | 3 | NISHA | Surappa Mudali Street | 115 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 45 | Sewer Main Block | Surappa Mudali Street | 115 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Surappa Mudali Street | 115 | 45 | 12.3d | 2.5 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 7338908990 | Prakash | 115 | 13 | 24.2d | 1.34 |
| 9445227606 | Ibrahim | 115 | 8 | 57.9d | 0.59 |
| 9840882799 | Arun kumar / KASI PAND | 115 | 4 | 44.8d | 0.89 |
| 9884076791 | ABDUL KHADER / M A KAT | 115 | 4 | 143.1d | 0.28 |
| 7358244840 | NISHA | 115 | 3 | 111.8d | 0.4 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 45 | 1 | 14 | |
| No Water Supply | 3 | 1 | 3 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 | |
| Water Pollution | 1 | 1 | 1 |