Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (3 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 7358428287 | 3 | pranay | Sterling Road | 110 | Sewer - House Block, Sewer Main Block |
| 9380542656 | 3 | V SURESH ANAND | Sterling Road | 110 | Sewer Main Block |
| 9789907358 | 3 | Madhuri | Sterling Road | 110 | No Water Supply, Water Pollution |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 18 | Sewer Main Block | Sterling Road | 110 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Sterling Road | 110 | 18 | 27.3d | 1.16 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 7358428287 | pranay | 110 | 3 | 43.4d | 1.04 |
| 9380542656 | V SURESH ANAND | 110 | 3 | 138d | 0.33 |
| 9789907358 | Madhuri | 110 | 3 | 55.5d | 0.81 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 19 | 1 | 13 | |
| No Water Supply | 4 | 1 | 4 | |
| Sewer - House Block | 2 | 1 | 2 | |
| Water Pollution | 2 | 1 | 1 | |
| Others | 1 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 |