Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (7 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9840871973 | 29 | ABHAYAMBAL KRISHNAMURTI, C. KARTIK KRISHNAMURTI / C. S. KRISHNAMURTI, ABHAYAMBAL KRISHNAMURTI / Murti | Sriram Colony | 123 | Others, Rain Water Stagnation, Sewer - House Block, Sewer Main Block |
| 9500082470 | 9 | GANESAN | Sriram Colony | 123 | Sewer Main Block |
| 9600155390 | 9 | Krishna Moorthy | Sriram Colony | 123 | Sewer Main Block |
| 9840595556 | 6 | SHANTHA | Sriram Colony | 123 | Sewer Main Block |
| 9677188348 | 4 | Murti | Sriram Colony | 123 | Others, Sewer Main Block |
| 9791099284 | 4 | ANURADHA | Sriram Colony | 123 | Sewer - House Block, Sewer Main Block |
| 9840567913 | 4 | K SOMASUNDARAM & S JAYALAKSHMI / Vijayalkshmi / VIJI | Sriram Colony | 123 | Others, Sewer - House Block |
📍 Same Issue · Same Street (3 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 48 | Sewer Main Block | Sriram Colony | 123 |
| 13 | Others | Sriram Colony | 123 |
| 9 | Sewer - House Block | Sriram Colony | 123 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Sriram Colony | 123 | 48 | 10.3d | 2.97 |
| Others | Sriram Colony | 123 | 13 | 39.5d | 0.82 |
| Sewer - House Block | Sriram Colony | 123 | 9 | 39.9d | 0.85 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9840871973 | ABHAYAMBAL KRISHNAMURT | 123 | 29 | 16.9d | 1.84 |
| 9500082470 | GANESAN | 123 | 9 | 35.5d | 0.95 |
| 9600155390 | Krishna Moorthy | 123 | 9 | 28.2d | 1.2 |
| 9840595556 | SHANTHA | 123 | 6 | 97d | 0.37 |
| 9677188348 | Murti | 123 | 4 | 83.4d | 0.48 |
| 9791099284 | ANURADHA | 123 | 4 | 71d | 0.56 |
| 9840567913 | K SOMASUNDARAM & S JAY | 123 | 4 | 105.6d | 0.38 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 48 | 1 | 10 | |
| Others | 13 | 1 | 4 | |
| Sewer - House Block | 9 | 1 | 3 | |
| Rain Water Stagnation | 1 | 1 | 1 |