Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (8 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9994443181 | 13 | Anand / Ananth | South Mada Street | 113 | Sewer Main Block |
| 9841858219 | 4 | HARRIES / S. ANANTHA PADMANABHAN | South Mada Street | 116, 124 | No Water Supply, Sewer Main Block |
| 9962447858 | 4 | Vijayalakshmi | South Mada Street | 113 | Sewer Main Block |
| 8637488541 | 3 | kannan | South Mada Street | 124 | Sewer Main Block, Water Leakage in Service Line / Main Line |
| 9003003755 | 3 | Arul | South Mada Street | 113 | Sewer Main Block, Water Leakage in Service Line / Main Line |
| 9445232514 | 3 | K R RAMESWARA RAO / RAO | South Mada Street | 124 | Sewer - House Block, Sewer Main Block |
| 9500048312 | 3 | Karunakaran | South Mada Street | 113 | Sewer Main Block |
| 9841166151 | 3 | MAHAESWARN | South Mada Street | 113, 116 | Others, Water Leakage in Service Line / Main Line |
📍 Same Issue · Same Street (4 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 23 | Sewer Main Block | South Mada Street | 113 |
| 7 | Sewer Main Block | South Mada Street | 124 |
| 5 | Water Leakage in Service Line / Main Line | South Mada Street | 113 |
| 5 | Sewer - House Block | South Mada Street | 124 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | South Mada Street | 113 | 23 | 10.3d | 3.05 |
| Sewer Main Block | South Mada Street | 124 | 7 | 71.2d | 0.49 |
| Water Leakage in Service Line / Main Line | South Mada Street | 113 | 5 | 58.2d | 0.64 |
| Sewer - House Block | South Mada Street | 124 | 5 | 100.5d | 0.37 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9994443181 | Anand / Ananth | 113 | 13 | 16d | 2.03 |
| 9841858219 | HARRIES / S. ANANTHA P | 116, 124 | 4 | 40.8d | 0.98 |
| 9962447858 | Vijayalakshmi | 113 | 4 | 11.1d | 3.6 |
| 8637488541 | kannan | 124 | 3 | 2.8d | 16.21 |
| 9003003755 | Arul | 113 | 3 | 105.8d | 0.43 |
| 9445232514 | K R RAMESWARA RAO / RA | 124 | 3 | 82.5d | 0.55 |
| 9500048312 | Karunakaran | 113 | 3 | 65.5d | 0.69 |
| 9841166151 | MAHAESWARN | 113, 116 | 3 | 31d | 1.45 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 31 | 1 | 10 | |
| Sewer - House Block | 9 | 1 | 6 | |
| Water Leakage in Service Line / Main Line | 6 | 1 | 4 | |
| Others | 2 | 1 | 2 | |
| No Water Supply | 1 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 | |
| Street Tank Supply Not Made | 1 | 1 | 1 |