Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (5 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9841294787 | 5 | RAFIQ | Rajakrishnarao Road | 118 | No Water Supply, Sewer Main Block |
| 9551773389 | 4 | SELVARAJ | Rajakrishnarao Road | 118 | No Water Supply, Sewer Main Block |
| 9566022869 | 4 | S DHARMARAJ | Rajakrishnarao Road | 118 | Sewer - House Block |
| 9080016393 | 3 | Babu | Rajakrishnarao Road | 118 | No Water Supply, Sewer Main Block, Water Short Supply |
| 9444217151 | 3 | Srinivasalu / srinivasanlu | Rajakrishnarao Road | 118 | No Water Supply, Sewer Main Block |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 11 | Sewer Main Block | Rajakrishnarao Road | 118 |
| 5 | No Water Supply | Rajakrishnarao Road | 118 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Rajakrishnarao Road | 118 | 11 | 36.8d | 0.9 |
| No Water Supply | Rajakrishnarao Road | 118 | 5 | 69.3d | 0.54 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9841294787 | RAFIQ | 118 | 5 | 36.2d | 1.04 |
| 9551773389 | SELVARAJ | 118 | 4 | 73.9d | 0.54 |
| 9566022869 | S DHARMARAJ | 118 | 4 | 19.5d | 2.05 |
| 9080016393 | Babu | 118 | 3 | 30.2d | 1.49 |
| 9444217151 | Srinivasalu / srinivas | 118 | 3 | 142.6d | 0.32 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 11 | 1 | 6 | |
| No Water Supply | 5 | 1 | 4 | |
| Sewer - House Block | 4 | 1 | 1 | |
| Others | 2 | 1 | 1 | |
| Water Leakage in Service Line / Main Line | 1 | 1 | 1 | |
| Water Short Supply | 1 | 1 | 1 |