Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (4 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9444902010 | 14 | SAROJA SOUNDARARAJAN | R.o.b I Street | 115 | No Water Supply, Sewer Main Block |
| 9940200376 | 5 | Hussain | R.o.b I Street | 115 | Sewer Main Block |
| 9940565755 | 4 | syman | R.o.b I Street | 115 | Sewer Main Block |
| 9677227017 | 3 | JOHN | R.o.b I Street | 115 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 36 | Sewer Main Block | R.o.b I Street | 115 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | R.o.b I Street | 115 | 36 | 15.2d | 2.03 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9444902010 | SAROJA SOUNDARARAJAN | 115 | 14 | 35.1d | 0.92 |
| 9940200376 | Hussain | 115 | 5 | 108.2d | 0.35 |
| 9940565755 | syman | 115 | 4 | 171.7d | 0.23 |
| 9677227017 | JOHN | 115 | 3 | 142.5d | 0.32 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 36 | 1 | 12 | |
| No Water Supply | 2 | 1 | 2 | |
| Water Pollution | 2 | 1 | 2 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 |