Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (2 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9884026161 | 13 | GANESAN Water Short Supply250306091230001 63-Raja Annamalaipuram 1st Main Road 9841038490Area 9 - Teynampet DEP 123 - Abiramapuram, Dr. Ranga Road, Ch - 18 Consumer Web Portal Closed 14/03/2026 06.09 Krupagaran / Kirupagaran m v / Krupagaran / Krupagaran m v | Prithivi Avenue | 123 | No Water Supply, Sewer Main Block, Water Short Supply |
| 9894613141 | 6 | Rajendiran | Prithivi Avenue | 123 | Sewer - House Block, Sewer Main Block, Water Pollution |
📍 Same Issue · Same Street (3 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 7 | Sewer Main Block | Prithivi Avenue | 123 |
| 6 | Water Short Supply | Prithivi Avenue | 123 |
| 5 | No Water Supply | Prithivi Avenue | 123 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Prithivi Avenue | 123 | 7 | 71.2d | 0.49 |
| Water Short Supply | Prithivi Avenue | 123 | 6 | 89.3d | 0.4 |
| No Water Supply | Prithivi Avenue | 123 | 5 | 117.5d | 0.32 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9884026161 | GANESAN Water Short Su | 123 | 13 | 39.2d | 0.83 |
| 9894613141 | Rajendiran | 123 | 6 | 54.6d | 0.66 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 7 | 1 | 4 | |
| Water Short Supply | 6 | 1 | 2 | |
| No Water Supply | 5 | 1 | 1 | |
| Sewer - House Block | 3 | 1 | 1 | |
| Water Pollution | 1 | 1 | 1 |