Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (5 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9176466455 | 7 | lalitha | Ponnusamy Street | 118 | No Water Supply, Sewer Main Block, Water Pollution |
| 6205058159 | 4 | Krishnan / VN_ KRISHNAN | Ponnusamy Street | 118 | Rain Water Stagnation, Sewer Machine Hole Open (or) Broken, Sewer Main Block |
| 7358575803 | 3 | SANJAI | Ponnusamy Street | 118 | Sewer Main Block |
| 9282106047 | 3 | SAI BALAJI | Ponnusamy Street | 118 | Sewer Main Block |
| 9940599272 | 3 | Prabhakarn | Ponnusamy Street | 118 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 30 | Sewer Main Block | Ponnusamy Street | 118 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Ponnusamy Street | 118 | 30 | 18.2d | 1.7 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9176466455 | lalitha | 118 | 7 | 69.3d | 0.5 |
| 6205058159 | Krishnan / VN_ KRISHNA | 118 | 4 | 84.6d | 0.47 |
| 7358575803 | SANJAI | 118 | 3 | 14.4d | 3.13 |
| 9282106047 | SAI BALAJI | 118 | 3 | 176.8d | 0.25 |
| 9940599272 | Prabhakarn | 118 | 3 | 41.5d | 1.09 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 30 | 1 | 17 | |
| No Water Supply | 3 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 3 | 1 | 3 | |
| Rain Water Stagnation | 1 | 1 | 1 | |
| Sewer - House Block | 1 | 1 | 1 | |
| Water Pollution | 1 | 1 | 1 |