Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (4 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9789973513 | 5 | Malathi | Parthasarathy Pettai | 118 | No Water Supply, Others, Sewer Main Block |
| 9042533132 | 4 | Deepak | Parthasarathy Pettai | 118 | Sewer Main Block |
| 9788511219 | 4 | elango | Parthasarathy Pettai | 118 | Sewer - House Block, Sewer Main Block |
| 8148533132 | 3 | deva | Parthasarathy Pettai | 118 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 22 | Sewer Main Block | Parthasarathy Pettai | 118 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Parthasarathy Pettai | 118 | 22 | 23.8d | 1.32 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9789973513 | Malathi | 118 | 5 | 86.8d | 0.43 |
| 9042533132 | Deepak | 118 | 4 | 41.5d | 0.96 |
| 9788511219 | elango | 118 | 4 | 104.4d | 0.38 |
| 8148533132 | deva | 118 | 3 | 76.6d | 0.59 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 22 | 1 | 13 | |
| No Water Supply | 3 | 1 | 2 | |
| Sewer - House Block | 2 | 1 | 2 | |
| Others | 1 | 1 | 1 |