Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (3 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9841446349 | 50 | Krishna D | Noor Veerasamy Street | 113 | Bribery, No Water Supply, Others, Water Pollution |
| 9710125020 | 5 | govindhasamy | Noor Veerasamy Street | 113 | Sewer Main Block |
| 9841046360 | 3 | SURESH | Noor Veerasamy Street | 113 | No Water Supply, Water Pollution, Water Short Supply |
📍 Same Issue · Same Street (3 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 43 | Others | Noor Veerasamy Street | 113 |
| 8 | Sewer Main Block | Noor Veerasamy Street | 113 |
| 5 | No Water Supply | Noor Veerasamy Street | 113 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Others | Noor Veerasamy Street | 113 | 43 | 0.5d | 59.67 |
| Sewer Main Block | Noor Veerasamy Street | 113 | 8 | 75.4d | 0.45 |
| No Water Supply | Noor Veerasamy Street | 113 | 5 | 112d | 0.33 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9841446349 | Krishna D | 113 | 50 | 9.4d | 3.24 |
| 9710125020 | govindhasamy | 113 | 5 | 39.2d | 0.96 |
| 9841046360 | SURESH | 113 | 3 | 119.2d | 0.38 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Others | 43 | 1 | 1 | |
| Sewer Main Block | 8 | 1 | 3 | |
| No Water Supply | 5 | 1 | 2 | |
| Bribery | 2 | 1 | 1 | |
| Water Pollution | 2 | 1 | 2 | |
| Water Short Supply | 1 | 1 | 1 |