Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (3 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9025209505 | 7 | Bubesh | Nochikuppam Slum | 125 | Sewer Main Block |
| 8056270883 | 5 | Sumithra | Nochikuppam Slum | 125 | Sewer Main Block |
| 7299416463 | 3 | Niroopa | Nochikuppam Slum | 125 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 29 | Sewer Main Block | Nochikuppam Slum | 125 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Nochikuppam Slum | 125 | 29 | 19.4d | 1.6 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9025209505 | Bubesh | 125 | 7 | 28d | 1.25 |
| 8056270883 | Sumithra | 125 | 5 | 100.3d | 0.37 |
| 7299416463 | Niroopa | 125 | 3 | 68d | 0.66 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 31 | 1 | 19 | |
| No Water Supply | 4 | 1 | 4 | |
| Others | 2 | 1 | 2 | |
| Water Leakage in Service Line / Main Line | 2 | 1 | 2 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 | |
| Water Short Supply | 1 | 1 | 1 |