Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (2 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 7824001004 | 11 | Optical world | Nelson Manickam Road | 109 | Others, Sewer Main Block |
| 8056291723 | 6 | preethi | Nelson Manickam Road | 109 | No Water Supply, Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 38 | Sewer Main Block | Nelson Manickam Road | 109 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Nelson Manickam Road | 109 | 38 | 12.3d | 2.51 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 7824001004 | Optical world | 109 | 11 | 33.9d | 0.97 |
| 8056291723 | preethi | 109 | 6 | 79.9d | 0.45 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 38 | 1 | 19 | |
| Others | 2 | 1 | 2 | |
| Water Pollution | 2 | 1 | 2 | |
| No Water Supply | 1 | 1 | 1 | |
| Sewer - House Block | 1 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 | |
| Water Leakage in Service Line / Main Line | 1 | 1 | 1 |