Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (4 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9841213550 | 7 | k Govindaraj | Nadu Street | 125 | Sewer - House Block, Sewer Main Block |
| 7358411924 | 4 | Tamilkodi | Nadu Street | 125 | Sewer - House Block, Sewer Main Block |
| 7795535438 | 3 | Srikumar | Nadu Street | 125 | Sewer Main Block, Water Leakage in Service Line / Main Line |
| 7904453736 | 3 | sivasubramaniyan | Nadu Street | 125 | Others, Water Pollution |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 20 | Sewer Main Block | Nadu Street | 125 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Nadu Street | 125 | 20 | 22.5d | 1.4 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9841213550 | k Govindaraj | 125 | 7 | 61.7d | 0.57 |
| 7358411924 | Tamilkodi | 125 | 4 | 95.4d | 0.42 |
| 7795535438 | Srikumar | 125 | 3 | 200.5d | 0.22 |
| 7904453736 | sivasubramaniyan | 125 | 3 | 8d | 5.66 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 20 | 1 | 9 | |
| Sewer - House Block | 3 | 1 | 3 | |
| No Water Supply | 2 | 1 | 2 | |
| Others | 2 | 1 | 2 | |
| Water Pollution | 2 | 1 | 1 | |
| Water Leakage in Service Line / Main Line | 1 | 1 | 1 |