Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (4 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9962533496 | 7 | Bilal | Mosque Lane | 114 | Sewer Main Block |
| 9841991426 | 5 | Vasudevan | Mosque Lane | 114 | Sewer - House Block, Sewer Main Block |
| 9092968114 | 3 | ALI | Mosque Lane | 114 | Sewer Main Block |
| 9245442610 | 3 | Shahulhameed | Mosque Lane | 114 | Sewer - House Block, Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 17 | Sewer Main Block | Mosque Lane | 114 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Mosque Lane | 114 | 17 | 22.7d | 1.4 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9962533496 | Bilal | 114 | 7 | 21.7d | 1.61 |
| 9841991426 | Vasudevan | 114 | 5 | 113.5d | 0.33 |
| 9092968114 | ALI | 114 | 3 | 2d | 22.93 |
| 9245442610 | Shahulhameed | 114 | 3 | 44.5d | 1.01 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 17 | 1 | 5 | |
| Sewer - House Block | 3 | 1 | 2 | |
| Water Short Supply | 1 | 1 | 1 |