Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (3 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9840185955 | 6 | AMAL RAJ / AMALRAJ A D | Krishnabai Street | 113 | Sewer Main Block, Water Pollution |
| 9840274714 | 5 | SUMATHI | Krishnabai Street | 113 | No Water Supply |
| 9940513761 | 4 | R CHAKRAPANI & R VEENA | Krishnabai Street | 113 | No Water Supply, Sewer Main Block, Water Pollution |
📍 Same Issue · Same Street (3 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 8 | No Water Supply | Krishnabai Street | 113 |
| 7 | Sewer Main Block | Krishnabai Street | 113 |
| 6 | Water Pollution | Krishnabai Street | 113 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| No Water Supply | Krishnabai Street | 113 | 8 | 69.5d | 0.49 |
| Sewer Main Block | Krishnabai Street | 113 | 7 | 84d | 0.42 |
| Water Pollution | Krishnabai Street | 113 | 6 | 91.2d | 0.39 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9840185955 | AMAL RAJ / AMALRAJ A D | 113 | 6 | 106d | 0.34 |
| 9840274714 | SUMATHI | 113 | 5 | 121.6d | 0.31 |
| 9940513761 | R CHAKRAPANI & R VEENA | 113 | 4 | 62d | 0.65 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| No Water Supply | 8 | 1 | 3 | |
| Sewer Main Block | 7 | 1 | 5 | |
| Water Pollution | 6 | 1 | 4 | |
| Others | 2 | 1 | 2 | |
| Water Short Supply | 1 | 1 | 1 |