Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (3 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9840086997 | 10 | Balasubaramaniyam | Co-Operative Colony | 122 | No Water Supply, Sewer Main Block |
| 9176553990 | 3 | B V VENKATARAMANA | Co-Operative Colony | 122 | No Water Supply, Sewer - House Block |
| 9941894457 | 3 | S SAMBANDAM | Co-Operative Colony | 122 | Sewer Main Block |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 17 | Sewer Main Block | Co-Operative Colony | 122 |
| 9 | No Water Supply | Co-Operative Colony | 122 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Co-Operative Colony | 122 | 17 | 33d | 0.97 |
| No Water Supply | Co-Operative Colony | 122 | 9 | 58.5d | 0.58 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9840086997 | Balasubaramaniyam | 122 | 10 | 58.4d | 0.57 |
| 9176553990 | B V VENKATARAMANA | 122 | 3 | 187d | 0.24 |
| 9941894457 | S SAMBANDAM | 122 | 3 | 142.5d | 0.32 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 17 | 1 | 9 | |
| No Water Supply | 9 | 1 | 4 | |
| Sewer - House Block | 3 | 1 | 2 | |
| Water Pollution | 1 | 1 | 1 |