Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (7 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9677077869 | 13 | R. RAJKUMAR | Choolaimedu High Road | 112 | Sewer - House Block, Sewer Main Block |
| 8667071212 | 7 | Thameem ansari / Thameem Ansari A | Choolaimedu High Road | 112 | Sewer - House Block, Sewer Main Block |
| 6369393181 | 6 | Gothandam / KASI AMMAL | Choolaimedu High Road | 112 | Sewer Main Block |
| 9840785344 | 6 | gunasekar Illegal Water Sucking2602260911200014659 8/16-Trustpuram 8th Cross Street 6382352137Area 9 - Teynampet DEP 112 - Kodambakkam, Trustpuram, Ch - 24 Call CenterClosed 03/05/2026 19.48 Thameem Ansari A / Thameem Ansari A | Choolaimedu High Road | 112 | Sewer Main Block |
| 8248980090 | 4 | Rajeshwari | Choolaimedu High Road | 112 | Sewer Main Block |
| 9500127102 | 4 | RAJAENDRA PRASATH | Choolaimedu High Road | 112 | Sewer Main Block |
| 9677287534 | 3 | R PRAVEEN | Choolaimedu High Road | 112 | Sewer Main Block |
📍 Same Issue · Same Street (3 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 60 | Sewer Main Block | Choolaimedu High Road | 112 |
| 8 | Sewer - House Block | Choolaimedu High Road | 112 |
| 5 | No Water Supply | Choolaimedu High Road | 112 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Choolaimedu High Road | 112 | 60 | 9d | 3.38 |
| Sewer - House Block | Choolaimedu High Road | 112 | 8 | 66.1d | 0.52 |
| No Water Supply | Choolaimedu High Road | 112 | 5 | 116.3d | 0.32 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9677077869 | R. RAJKUMAR | 112 | 13 | 40.6d | 0.8 |
| 8667071212 | Thameem ansari / Thame | 112 | 7 | 16.8d | 2.09 |
| 6369393181 | Gothandam / KASI AMMAL | 112 | 6 | 55.2d | 0.65 |
| 9840785344 | gunasekar Illegal Wate | 112 | 6 | 32.8d | 1.1 |
| 8248980090 | Rajeshwari | 112 | 4 | 90.5d | 0.44 |
| 9500127102 | RAJAENDRA PRASATH | 112 | 4 | 31.4d | 1.28 |
| 9677287534 | R PRAVEEN | 112 | 3 | 213.4d | 0.21 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 60 | 1 | 28 | |
| Sewer - House Block | 8 | 1 | 5 | |
| No Water Supply | 5 | 1 | 5 | |
| Water Pollution | 3 | 1 | 3 | |
| Sewer Machine Hole Open (or) Broken | 2 | 1 | 2 | |
| Booking Issues | 1 | 1 | 1 | |
| New Sewer Connection Renewal | 1 | 1 | 1 |