Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (6 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9500195890 | 14 | S SUBBIAH / Sankara | Chevalier Shivaji Ganesan Road | 117 | Sewer Main Block |
| 9444252622 | 6 | N S SHANMUGASUNDARAM / S.GOUTHAM CHAND BOTHRA New Water Connection Not Yet Given 25041009117000510278 6-Arulambal Street8825809663Area 9 - Teynampet DEP 117 - T Nagar, Dr. Thomas Road, Ch - 17 Call CenterClosed 29/06/2026 06.37 N S SHANMUGASUNDARAM | Chevalier Shivaji Ganesan Road | 117 | No Water Supply, Sewer Main Block |
| 9841566067 | 6 | Lokesh / MURALI KRISHNA | Chevalier Shivaji Ganesan Road | 117 | No Water Supply, Sewer Main Block, Water Leakage in Service Line / Main Line |
| 9176942005 | 5 | Karthikeyan Murugesan | Chevalier Shivaji Ganesan Road | 117 | Sewer Main Block |
| 9498094750 | 3 | Rajagopalan | Chevalier Shivaji Ganesan Road | 117 | No Water Supply, Sewer Main Block |
| 9841169445 | 3 | T KARPAGAM | Chevalier Shivaji Ganesan Road | 117 | Sewer Main Block, Water Short Supply |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 43 | Sewer Main Block | Chevalier Shivaji Ganesan Road | 117 |
| 13 | No Water Supply | Chevalier Shivaji Ganesan Road | 117 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Chevalier Shivaji Ganesan Road | 117 | 43 | 12.6d | 2.44 |
| No Water Supply | Chevalier Shivaji Ganesan Road | 117 | 13 | 40.3d | 0.81 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9500195890 | S SUBBIAH / Sankara | 117 | 14 | 25.9d | 1.25 |
| 9444252622 | N S SHANMUGASUNDARAM / | 117 | 6 | 59.5d | 0.6 |
| 9841566067 | Lokesh / MURALI KRISHN | 117 | 6 | 81.2d | 0.44 |
| 9176942005 | Karthikeyan Murugesan | 117 | 5 | 73.8d | 0.51 |
| 9498094750 | Rajagopalan | 117 | 3 | 243.5d | 0.18 |
| 9841169445 | T KARPAGAM | 117 | 3 | 38.4d | 1.17 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 43 | 1 | 21 | |
| No Water Supply | 13 | 1 | 6 | |
| Others | 2 | 1 | 2 | |
| Water Leakage in Service Line / Main Line | 2 | 1 | 2 | |
| Water Short Supply | 2 | 1 | 2 | |
| Hand Pump Repair | 1 | 1 | 1 | |
| Rain Water Stagnation | 1 | 1 | 1 | |
| Sewer - House Block | 1 | 1 | 1 |