Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (6 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9710397685 | 5 | SURESH BABU THARAPURATH NANUNAIR / T P SURESH BABU | Aziz Mulk I Street | 111 | No Water Supply, Sewer - House Block, Sewer Main Block |
| 9840404070 | 4 | Li Kokvai | Aziz Mulk I Street | 111 | No Water Supply, Sewer Main Block |
| 7338756036 | 3 | Bazha / SAMYNATHAN New Water and Sewer Connection Not Yet Given 2510110911100012616 18/36-Conron Smith Road8667800456Area 9 - Teynampet DEP 111 - Thousand Light, Greams Road, Ch - 06 Call CenterClosed 11/03/2025 06.32 bazha | Aziz Mulk I Street | 111 | No Water Supply, Sewer Main Block |
| 8072229558 | 3 | S T Rajan | Aziz Mulk I Street | 111 | Sewer - House Block, Sewer Main Block |
| 9380108853 | 3 | Rafick | Aziz Mulk I Street | 111 | Sewer Main Block |
| 9445150722 | 3 | MUNIVEL | Aziz Mulk I Street | 111 | Sewer Main Block |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 20 | Sewer Main Block | Aziz Mulk I Street | 111 |
| 6 | No Water Supply | Aziz Mulk I Street | 111 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Aziz Mulk I Street | 111 | 20 | 27.9d | 1.13 |
| No Water Supply | Aziz Mulk I Street | 111 | 6 | 101.2d | 0.36 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9710397685 | SURESH BABU THARAPURAT | 111 | 5 | 84.5d | 0.44 |
| 9840404070 | Li Kokvai | 111 | 4 | 42.3d | 0.95 |
| 7338756036 | Bazha / SAMYNATHAN New | 111 | 3 | 120d | 0.37 |
| 8072229558 | S T Rajan | 111 | 3 | 154.9d | 0.29 |
| 9380108853 | Rafick | 111 | 3 | 50d | 0.9 |
| 9445150722 | MUNIVEL | 111 | 3 | 10.5d | 4.3 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 20 | 1 | 11 | |
| No Water Supply | 6 | 1 | 5 | |
| Sewer - House Block | 2 | 1 | 2 | |
| Water Pollution | 2 | 1 | 1 |