Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (4 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 7904867101 | 10 | Mariyam | Dowlath Khan Street | 114 | Sewer - House Block, Sewer Main Block |
| 9840038826 | 4 | Ajish khan / Jain ulabudeen | Dowlath Khan Street | 114 | Sewer Main Block |
| 8754405145 | 3 | Sivakumar | Dowlath Khan Street | 114 | Sewer Main Block |
| 9884518882 | 3 | ISMAIL | Dowlath Khan Street | 114 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 24 | Sewer Main Block | Dowlath Khan Street | 114 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Dowlath Khan Street | 114 | 24 | 22.9d | 1.37 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 7904867101 | Mariyam | 114 | 10 | 44d | 0.76 |
| 9840038826 | Ajish khan / Jain ulab | 114 | 4 | 98.7d | 0.41 |
| 8754405145 | Sivakumar | 114 | 3 | 84d | 0.54 |
| 9884518882 | ISMAIL | 114 | 3 | 12.1d | 3.71 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 24 | 1 | 9 | |
| Sewer - House Block | 3 | 1 | 1 | |
| No Water Supply | 1 | 1 | 1 |