Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (5 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9940480244 | 7 | Meral / R SHANTHI R MADHUMITHRA AND R ARAVIND Irregular Supply2503040911600019846 87-Venkatarangam Pillai Street 9445308420Area 9 - Teynampet DEP 116 - Ice House, Dr. Besant Road, Ch - 05 Call CenterClosed 03/01/2026 20.27 Meral | Venkatarangam Pillai Street | 116 | Sewer Main Block |
| 9282102763 | 4 | VISAWANTHAN | Venkatarangam Pillai Street | 116 | Sewer Main Block |
| 9382680034 | 4 | Murali M (Advocate) | Venkatarangam Pillai Street | 116 | Sewer - House Block, Sewer Main Block |
| 9840568512 | 4 | Mohan | Venkatarangam Pillai Street | 116 | Sewer - House Block, Sewer Main Block |
| 9840836804 | 4 | BALAJI | Venkatarangam Pillai Street | 116 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 36 | Sewer Main Block | Venkatarangam Pillai Street | 116 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Venkatarangam Pillai Street | 116 | 36 | 15.6d | 1.98 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9940480244 | Meral / R SHANTHI R MA | 116 | 7 | 76.7d | 0.46 |
| 9282102763 | VISAWANTHAN | 116 | 4 | 134d | 0.3 |
| 9382680034 | Murali M (Advocate) | 116 | 4 | 145.3d | 0.28 |
| 9840568512 | Mohan | 116 | 4 | 97d | 0.41 |
| 9840836804 | BALAJI | 116 | 4 | 89.7d | 0.45 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 36 | 1 | 19 | |
| Others | 4 | 1 | 4 | |
| Sewer - House Block | 3 | 1 | 3 | |
| New Sewer Connection Not Yet Given | 1 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 | |
| Water Pollution | 1 | 1 | 1 |