Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (1 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 7358303911 | 9 | K srinivasan | Theradi Street (Car Street) | 116 | Others, Sewer - House Block, Sewer Machine Hole Open (or) Broken, Sewer Main Block |
📍 Same Issue · Same Street (3 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 8 | Sewer - House Block | Theradi Street (Car Street) | 116 |
| 7 | Water Pollution | Theradi Street (Car Street) | 116 |
| 5 | Sewer Main Block | Theradi Street (Car Street) | 116 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer - House Block | Theradi Street (Car Street) | 116 | 8 | 52.7d | 0.65 |
| Water Pollution | Theradi Street (Car Street) | 116 | 7 | 78.3d | 0.45 |
| Sewer Main Block | Theradi Street (Car Street) | 116 | 5 | 70.7d | 0.53 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 7358303911 | K srinivasan | 116 | 9 | 66.6d | 0.51 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer - House Block | 8 | 1 | 5 | |
| Water Pollution | 7 | 1 | 6 | |
| Sewer Main Block | 5 | 1 | 2 | |
| Others | 1 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 |