Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (3 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9841299953 | 5 | Srinivasan / T SRINIVASAN | Sir. Desika Salai | 123 | No Water Supply, Sewer - House Block, Sewer Main Block |
| 9840045891 | 4 | Ramesh / S A RAMESH & R RAJALAKSHMI | Sir. Desika Salai | 123 | No Water Supply, Sewer - House Block, Sewer Machine Hole Open (or) Broken, Sewer Main Block |
| 8124524329 | 3 | AR. VISALAKSHI, AR. PALANIAPPAN, AR. VALLIAPPAN / Visalakshi / Visalakshi Arunachalam | Sir. Desika Salai | 123 | No Water Supply, Sewer - House Block |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 6 | Sewer Main Block | Sir. Desika Salai | 123 |
| 5 | No Water Supply | Sir. Desika Salai | 123 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Sir. Desika Salai | 123 | 6 | 73.2d | 0.49 |
| No Water Supply | Sir. Desika Salai | 123 | 5 | 106.5d | 0.35 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9841299953 | Srinivasan / T SRINIVA | 123 | 5 | 80.5d | 0.47 |
| 9840045891 | Ramesh / S A RAMESH & | 123 | 4 | 118.8d | 0.34 |
| 8124524329 | AR. VISALAKSHI, AR. PA | 123 | 3 | 103.5d | 0.43 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 6 | 1 | 5 | |
| No Water Supply | 5 | 1 | 4 | |
| Sewer - House Block | 4 | 1 | 3 | |
| Others | 1 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 | |
| Water Pollution | 1 | 1 | 1 |