Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (3 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 7305870119 | 6 | Dinesh | Tank Bund Road | 122 | No Water Supply, Sewer Main Block, Water Leakage in Service Line / Main Line, Water Short Supply |
| 9003132590 | 3 | RAMALINGAM | Tank Bund Road | 122 | No Water Supply |
| 9176279777 | 3 | SUBRAMANI | Tank Bund Road | 122 | No Water Supply |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 12 | No Water Supply | Tank Bund Road | 122 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| No Water Supply | Tank Bund Road | 122 | 12 | 10d | 3.26 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 7305870119 | Dinesh | 122 | 6 | 15.6d | 2.31 |
| 9003132590 | RAMALINGAM | 122 | 3 | 54.1d | 0.83 |
| 9176279777 | SUBRAMANI | 122 | 3 | 21.9d | 2.05 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| No Water Supply | 12 | 1 | 6 | |
| Water Short Supply | 2 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 | |
| Sewer Main Block | 1 | 1 | 1 | |
| Water Leakage in Service Line / Main Line | 1 | 1 | 1 |