Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (5 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9600130247 | 8 | SIVASANKARAN.N | West Mada Street | 113 | Sewer Main Block |
| 9677150609 | 7 | Dinesh | West Mada Street | 113 | Sewer Main Block |
| 9940649277 | 5 | HARIDASS / haridoss | West Mada Street | 113 | Sewer Main Block |
| 7200044783 | 4 | S RANGANATHAN | West Mada Street | 113 | Sewer Main Block |
| 6380001413 | 3 | Eswar M | West Mada Street | 113 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 51 | Sewer Main Block | West Mada Street | 113 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | West Mada Street | 113 | 51 | 10.9d | 2.8 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9600130247 | SIVASANKARAN.N | 113 | 8 | 31d | 1.1 |
| 9677150609 | Dinesh | 113 | 7 | 49.3d | 0.71 |
| 9940649277 | HARIDASS / haridoss | 113 | 5 | 87.4d | 0.43 |
| 7200044783 | S RANGANATHAN | 113 | 4 | 104.7d | 0.38 |
| 6380001413 | Eswar M | 113 | 3 | 139.9d | 0.32 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 51 | 1 | 24 |