Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (9 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9840074386 | 15 | Zibatha | Pooramprakashrao Road | 119 | Sewer Main Block |
| 9080037829 | 11 | Booking Issues26060609119000312242 -Venkatachalam Street9445537811Area 9 - Teynampet DEP 119 - Alwarpet, CIT Colony, Ch - 14 Call CenterClosed 06/06/2026 17.48 Nisha / Nisha / RAGUMAN | Pooramprakashrao Road | 119 | Sewer Main Block |
| 9840147009 | 7 | Magdoom / Magdoom Fakhruddin | Pooramprakashrao Road | 119 | Sewer Main Block |
| 9840993278 | 7 | Ayesha Fakhruddin / magdoom fakhruddin | Pooramprakashrao Road | 119 | Sewer Main Block |
| 9940454810 | 5 | WASID NISSABEGUM | Pooramprakashrao Road | 119 | Sewer Main Block |
| 9003145749 | 3 | Arunachalam | Pooramprakashrao Road | 119 | Sewer Main Block |
| 9176697901 | 3 | B S VIMALA DEVI | Pooramprakashrao Road | 119 | Sewer Main Block |
| 9342446007 | 3 | ROBIN | Pooramprakashrao Road | 119 | Sewer Main Block |
| 9710123375 | 3 | muneer | Pooramprakashrao Road | 119 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 70 | Sewer Main Block | Pooramprakashrao Road | 119 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Pooramprakashrao Road | 119 | 70 | 7.8d | 3.91 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9840074386 | Zibatha | 119 | 15 | 32d | 1 |
| 9080037829 | Booking Issues26060609 | 119 | 11 | 53.6d | 0.62 |
| 9840147009 | Magdoom / Magdoom Fakh | 119 | 7 | 43.2d | 0.81 |
| 9840993278 | Ayesha Fakhruddin / ma | 119 | 7 | 43.5d | 0.8 |
| 9940454810 | WASID NISSABEGUM | 119 | 5 | 80.7d | 0.46 |
| 9003145749 | Arunachalam | 119 | 3 | 25.5d | 1.77 |
| 9176697901 | B S VIMALA DEVI | 119 | 3 | 31.5d | 1.43 |
| 9342446007 | ROBIN | 119 | 3 | 42.4d | 1.06 |
| 9710123375 | muneer | 119 | 3 | 153d | 0.29 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 70 | 1 | 20 |