CMWSSB Complaint Analytics
Chennai Metro Water · Complaint Intelligence
Reset

Repeated Complaints

📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF

🔁 Repeat Complainants (1 callers with 3+ complaints)

CSV

Same mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.

MobileCountName(s) Address (Street)DepotNature of Complaint
9840871973 9 ABHAYAMBAL KRISHNAMURTI, C. KARTIK KRISHNAMURTI / C. S. KRISHNAMURTI, ABHAYAMBAL KRISHNAMURTI / Murti Sriram Colony 123 Others

📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)

CSV

Street + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.

CountCategoryStreetDepot
13 Others Sriram Colony 123

⏱ Recurrence — Same Issue · Same Street

PDF

How fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.

CategoryStreetDepot×Avg gap/mo
Others Sriram Colony 123 13 39.5d 0.82

⏱ Recurrence — Repeat Complainants

PDF

How often the same caller comes back. Avg gap = mean days between that caller’s complaints.

MobileNameDepot×Avg gap/mo
9840871973 ABHAYAMBAL KRISHNAMURT 123 9 59.3d 0.57

Category-wise Summary

CSV PDF
CategoryTotalStreetsComplainantsSpread
Others 13 1 4