CMWSSB Complaint Analytics
Chennai Metro Water · Complaint Intelligence
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Repeated Complaints

📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF

🔁 Repeat Complainants (1 callers with 3+ complaints)

CSV

Same mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.

MobileCountName(s) Address (Street)DepotNature of Complaint
9841914784 5 A K KANDAMANI / Kandamani / Kandamani A K Thatchi Arunachalam Street 124 Others

📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)

CSV

Street + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.

CountCategoryStreetDepot
6 Others Thatchi Arunachalam Street 124

⏱ Recurrence — Same Issue · Same Street

PDF

How fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.

CategoryStreetDepot×Avg gap/mo
Others Thatchi Arunachalam Street 124 6 88.6d 0.41

⏱ Recurrence — Repeat Complainants

PDF

How often the same caller comes back. Avg gap = mean days between that caller’s complaints.

MobileNameDepot×Avg gap/mo
9841914784 A K KANDAMANI / Kandam 124 5 110.8d 0.34

Category-wise Summary

CSV PDF
CategoryTotalStreetsComplainantsSpread
Others 6 1 2