Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (2 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9444252622 | 4 | N S SHANMUGASUNDARAM / S.GOUTHAM CHAND BOTHRA New Water Connection Not Yet Given 25041009117000510278 6-Arulambal Street8825809663Area 9 - Teynampet DEP 117 - T Nagar, Dr. Thomas Road, Ch - 17 Call CenterClosed 29/06/2026 06.37 N S SHANMUGASUNDARAM | Chevalier Shivaji Ganesan Road | 117 | No Water Supply |
| 9841566067 | 4 | Lokesh / MURALI KRISHNA | Chevalier Shivaji Ganesan Road | 117 | No Water Supply |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 13 | No Water Supply | Chevalier Shivaji Ganesan Road | 117 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| No Water Supply | Chevalier Shivaji Ganesan Road | 117 | 13 | 40.3d | 0.81 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9444252622 | N S SHANMUGASUNDARAM / | 117 | 4 | 71.2d | 0.56 |
| 9841566067 | Lokesh / MURALI KRISHN | 117 | 4 | 83.7d | 0.48 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| No Water Supply | 13 | 1 | 6 |