{ "exported_at": "2026-09-15T18:28:46+00:00", "templates": [ { "code": "nt_diaphragm_chamber", "cat_code": "notice", "icon": "🍳", "label": "Diaphragm Chamber Notice", "descr": "Notice to eating house – grease / food waste blocking public sewer", "addressee_code": "establishment", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ S/SPL/DC", "lr_series": "S_SPL_DC", "salutation": "Sir / Madam,", "enclosure": "Standard drawing of Diaphragm Chamber.", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "Sewerage – Blockage of the public sewer by oil, grease and food waste from eating houses – Provision and maintenance of a Diaphragm Chamber within the premises – Notice issued – Reg.", "refs": "(1) Inspection / complaint of sewer blockage in {{street}}", "body": "The main sewer system in {{street}} is getting blocked repeatedly. On inspection it is found that cooking oil, grease and food solids discharged from eating houses congeal inside the sewer, choke the line and cause sewage to overflow on the road, leading to public inconvenience and health hazard.\n\nEvery eating house shall therefore provide a diaphragm chamber (grease and solids interceptor) within its own premises, on its drain line before the terminal chamber, as per the enclosed standard drawing, and keep it clean. Kitchen waste water shall not be let into the public sewer without passing through this chamber.\n\nIf the chamber is already provided in your premises: maintain it in working condition – clear food waste from the source-side chamber daily, skim the floating grease weekly, remove the settled sludge monthly, and keep a cleaning register to be produced at inspection. The grease and sludge removed shall go with the solid waste and shall on no account be let back into the sewer or the storm water drain.\n\nIf the chamber is not provided: construct it strictly as per the enclosed drawing, at your own cost, within {{days}} days from the date of receipt of this notice, and report compliance in writing to this office for verification. Also fix strainers on all kitchen sinks and floor traps, and dispose of used cooking oil separately, not into the drain.\n\nFailing compliance within the time allowed, the entire cost of clearing the resultant sewer blockages will be recovered from you, the prescribed penalty will be levied and the sewerage / water supply connection to your premises will be disconnected, besides further action as per the Board norms.", "closing": "The receipt of this notice may please be acknowledged.", "retired": false, "vars": { "estab": { "label": "Establishment name", "eg": "Hotel Ranjith", "multiline": false }, "address": { "label": "Premises address", "eg": "# 15, Nungambakkam Main Road,", "multiline": false }, "street": { "label": "Street / Road (blocked sewer)", "eg": "Nungambakkam Main Road", "multiline": false }, "days": { "label": "Days allowed for compliance", "eg": "7", "multiline": false } } }, { "code": "cmwssb_area_ix_depot_113", "cat_code": "notice", "icon": "📄", "label": "Sewer Renewal Notice", "descr": "", "addressee_code": "establishment", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ Renewal/SPL", "lr_series": "RENEWAL_SPL", "salutation": "Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB - AREA IX - DEPOT 113 – Sewer Overflow - Door No. {{door_no}}, {{street}} - Renewal of Damaged Sewer House Service Line – Requested to apply - Regarding.", "refs": "", "body": "It has been observed that the sewer house service line connected to the premises at Door No. {{door_no}}, {{street}} has been damaged and not able to clear the sewer block. As a result, sewage overflow is occurring on the {{street}}, causing inconvenience to the public.\n\nComplaints have been received from nearby residents and motorists regarding this issue. The situation is also creating an unhygienic environment and poses a potential health risk.\n\nIn view of the above, you are hereby requested to take immediate action to renew the damaged sewer service line. You are advised to apply for the same through the CMWSSB online portal at the following link:\n\n https://wsc.chennaimetrowater.in/#/nc/login\n\nPrompt action in this matter is highly essential to prevent further inconvenience and health hazards.\n\nKindly treat this as most urgent", "closing": "", "retired": false, "vars": { "street": { "label": "Street / Road", "eg": "Krishna Street", "multiline": false }, "door_no": { "label": "Door No.", "eg": "16", "multiline": false } } }, { "code": "rc_water_main_leak", "cat_code": "roadcut", "icon": "💧", "label": "Water Main Leak", "descr": "Leakage in water distribution main – road cut", "addressee_code": "gcc_ae", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCC/SPL", "lr_series": "RC_GCC_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – Leakage in Water Distribution Main at {{location}} ({{junction}}) – Rectification Work to be carried out – Request for Road Cut Permission – Reg.", "refs": "(1) Water Main Leak Photographs", "body": "With reference to the above, a leakage has been identified in the water distribution main at {{location}} ({{junction}}) under the jurisdiction of Depot {{depot_no}}, Area {{area}}. The leakage is resulting in significant wastage of treated drinking water and there is a possibility of contamination of the supply. The persistent flow of water is also damaging the road surface. Therefore, it is proposed to rectify the above water main leak immediately.\n\nHence, it is kindly requested that road cut permission may be accorded for the size {{size}} at {{location}} to execute the above work. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "location": { "label": "Leak location (road)", "eg": "North Usman Road", "multiline": false }, "junction": { "label": "Junction / landmark", "eg": "Junction of Unnamalai Amman Kovil Street", "multiline": false }, "size": { "label": "Road cut size", "eg": "1.0 m x 0.5 m", "multiline": false } } }, { "code": "rc_no_water_supply", "cat_code": "roadcut", "icon": "🚱", "label": "No Water Supply / Pollution", "descr": "Complaints from multiple premises – road cut", "addressee_code": "gcc_ae", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCC/SPL", "lr_series": "RC_GCC_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – No Water Supply and Water Pollution Complaints received from the Public – Rectification of Damaged House Service Connections – Request for Road Cut Permission – Reg.", "refs": "(1) No Water Supply and Water Pollution complaints from the consumers", "body": "With reference to the above, No Water Supply and Water Pollution complaints were received from the residents of the following premises in Depot {{depot_no}}, Area {{area}}:\n\n{{locations}}\n\nWhile attending the above complaints by flushing with the jet rodding machine, it was noticed that the house service connections have been damaged in the road portion, and the complaints could not be rectified. The damaged portions require immediate rectification in order to attend to the above complaints.\n\nHence, it is kindly requested that road cut permission may be accorded for the size {{size}} at the above locations to execute the above work. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "locations": { "label": "Premises list (one per line)", "eg": "No.5, Periyar Street\nNo.3, Sarathi Street", "multiline": true }, "size": { "label": "Road cut size", "eg": "1.0 m x 0.5 m", "multiline": false } } }, { "code": "rc_water_pollution", "cat_code": "roadcut", "icon": "⚠️", "label": "Water Pollution Complaint", "descr": "Contamination – rectification of damaged mains", "addressee_code": "gcc_ae", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCC/SPL", "lr_series": "RC_GCC_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – Water Pollution Complaint received from Door No.{{door_no}}, {{street}} – Rectification of Damaged House Service Connection – Request for Road Cut Permission – Reg.", "refs": "(1) Water pollution complaint from the consumer", "body": "With reference to the above, a water pollution complaint was received from the residents of Door No.{{door_no}}, {{street}} in Depot {{depot_no}}, Area {{area}}. On inspection, it was noticed that the house service connection has been damaged in the road portion, resulting in contamination of the water supply. The damaged portion requires immediate rectification to ensure safe drinking water to the affected premises.\n\nHence, it is kindly requested that road cut permission may be accorded for the size {{size}} at {{street}} to execute the above work. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "door_no": { "label": "Door No.", "eg": "38/113D", "multiline": false }, "street": { "label": "Street / Road", "eg": "Rama Street", "multiline": false }, "size": { "label": "Road cut size", "eg": "1.0 m x 0.5 m", "multiline": false } } }, { "code": "rc_sewer_main_block", "cat_code": "roadcut", "icon": "🕳️", "label": "Sewer Main Block", "descr": "Blockage – damaged house service connection", "addressee_code": "gcc_ae", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCC/SPL", "lr_series": "RC_GCC_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – Sewer Main Block at Door No.{{door_no}}, {{street}} – Damage to House Service Connection – Request for Road Cut Permission – Reg.", "refs": "(1) Sewer block complaint from the consumer", "body": "With reference to the above, a sewer main block complaint was received from the residents of Door No.{{door_no}}, {{street}} in Depot {{depot_no}}, Area {{area}}. While attending the above complaint using the jet rodding machine, it was noticed that the house service connection has been damaged in the road portion, and the blockage could not be cleared. The damaged portion requires immediate rectification on a war-footing basis in order to avoid sewage overflow in the above street.\n\nHence, it is kindly requested that road cut permission may be accorded for the size {{size}} at {{street}} to execute the above work. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "door_no": { "label": "Door No.", "eg": "22", "multiline": false }, "street": { "label": "Street / Road", "eg": "Balaji Avenue 1st Street", "multiline": false }, "size": { "label": "Road cut size", "eg": "1.0 m x 0.5 m", "multiline": false } } }, { "code": "rc_sewer_main_damage", "cat_code": "roadcut", "icon": "🔧", "label": "Sewer Main Damage", "descr": "Damaged / collapsed sewer main – reconstruction", "addressee_code": "gcc_ae", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCC/SPL", "lr_series": "RC_GCC_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – Damage to Sewer Main at {{location}} – Rectification / Reconstruction Work to be carried out – Request for Road Cut Permission – Reg.", "refs": "(1) Field inspection report", "body": "With reference to the above, during the course of attending sewer complaints it has been observed that there is {{detail}} at {{location}} in Depot {{depot_no}}, Area {{area}}. The damaged portion is causing frequent sewer blocks and there is an imminent risk of sewage overflow onto the carriageway, resulting in unhygienic conditions and inconvenience to the public. Hence, it is proposed to rectify the damaged sewer main immediately on a priority basis.\n\nHence, it is kindly requested that road cut permission may be accorded for the size {{size}} at {{location}} to execute the above work. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "location": { "label": "Damage location (road)", "eg": "Valluvar Kottam High Road", "multiline": false }, "detail": { "label": "Damage detail", "eg": "collapse of the existing sewer main and machine hole", "multiline": false }, "size": { "label": "Road cut size", "eg": "2.0 m x 1.0 m", "multiline": false } } }, { "code": "rc_rwsc", "cat_code": "roadcut", "icon": "🔗", "label": "RWSC – New Connection", "descr": "Revised Water & Sewer Connection Scheme intimation", "addressee_code": "gcc_se_brr", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCC/SPL", "lr_series": "RC_GCC_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Revised Water and Sewer Connection Scheme – Area {{area_no}} – Depot {{depot_no}} – Effecting of New Water / Sewer Connection at {{address}} – Road Cut – Intimation and Request for Permission – Reg.", "refs": "1. G.O.(Ms) No. 72, MAWS (MW) (1) Department, dated: 06-06-2023\n2. Online Application No: {{app_no}} Date: {{app_date}}", "body": "With reference to the above, an online application for the water / sewer connection was received through the CMWSSB online portal under the Revised Water and Sewer Connection Scheme for {{address}}. The premises was duly inspected, the application was sanctioned by the competent authority, and the consumer has remitted the applicable charges online. In this regard, it is informed that the water / sewer connection will be effected by the contractor and the road will be restored as per the standard specifications.\n\nHence, it is kindly requested that road cut permission may be accorded to execute the above work at {{address}}. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB for the smooth flow of traffic.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "app_no": { "label": "Online Application No.", "eg": "25-26/09/113/25", "multiline": false }, "app_date": { "label": "Application Date", "eg": "30-07-2025", "multiline": false }, "address": { "label": "Premises address", "eg": "140, Mahathma Gandhi Salai (Nungambakkam High Road)", "multiline": false } } }, { "code": "rc_restoration_charges", "cat_code": "roadcut", "icon": "💰", "label": "Restoration Charges", "descr": "Remittance of road cut restoration charges (EE Zone {{zone}})", "addressee_code": "gcc_ee", "lr_prefix": "CMWSSB /AREA-{{area}}/DEPOT{{depot_no}}/RC/SPL", "lr_series": "RC_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – {{work_name}} – Remittance of Road Cut Restoration Charges – Request for Road Cut Permission – Reg.", "refs": "(1) G.O. (Ms) No. 162 Municipal Administration & Water Supply (MA2) Department dated: 08.11.2022\n(2) Application Request No: {{app_no}}\n(3) Deposit Code: {{deposit}}", "body": "With reference to the above, it is informed that the road cut restoration charges advice has been received for a sum of Rs.{{amount}}/- towards the work of \"{{work_name}}\". In this regard, it is stated that {{cheque}} is remitted herewith for a value of Rs.{{amount}}/-. It is kindly requested to acknowledge the receipt of the same.\n\nFurther, it is kindly requested that the necessary road cut permission may be accorded to cut open the road surface for the above work at the earliest.", "closing": "", "retired": false, "vars": { "work_name": { "label": "Work name", "eg": "Enlargement of Sewer Collection System and Providing Lift Stations in Thousand Light Constituency in Area IX", "multiline": false }, "amount": { "label": "Amount (Rs.)", "eg": "5,10,860.00", "multiline": false }, "cheque": { "label": "Cheque No., Bank & date", "eg": "Cheque No. 268290, Indian Bank dated 07-07-2025", "multiline": false }, "app_no": { "label": "Application Request No.", "eg": "N09/113/RC/00023/04/2025-26 Dt.07/04/2025", "multiline": false }, "deposit": { "label": "Deposit Code", "eg": "57/0274/2025-26", "multiline": false } } }, { "code": "street_handover", "cat_code": "roadcut", "icon": "🛣️", "label": "Street Handover for Road Laying", "descr": "Sewer work complete — street handed to GCC for re-laying", "addressee_code": "gcc_zonal_officer", "lr_prefix": "CMWSSB/AREA-{{area}}/D{{depot_no}}/RC/HO", "lr_series": "RC_HO", "salutation": "Respected Sir,", "enclosure": "", "signatory": "Deputy Area Engineer", "date_label": "Date:", "show_rule": 1, "show_phone": 0, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – AMRUT 2.0 – {{constituency}} Constituency – Enlargement of Sewer Collection System in Depot {{depot_no}} in Area {{area}} – Handing over of street for Road laying – Reg.", "refs": "(i) G.O. (Ms) No. 162 Municipal Administration & Water Supply (MA2) Department dated: 08.11.2022\n(ii) Road cut permission Appl. No. {{rc_app}} dated {{rc_date}}", "body": "With reference to the 1st cited above, it is submitted that the Enlargement of sewer system works in the following street of Depot-{{depot_no}} were carried out under the project “{{project}}” and the work of sewer main laying and construction of machine hole in {{street}} is completed in all aspects. Road cut permission for the said street was obtained vide reference (ii) cited above and the restoration charges were duly paid to Greater Chennai Corporation.\n\nAccordingly, the following street is handed over to GCC for taking up of Road laying works. Further completed streets will be handed over subsequently.\n\n[table 10,46,14,14,16]\nS. No | Name of the Street | Depot | Length (m) | Remarks\n{{rows}}\n[/table]\n\nIt is therefore requested that necessary action may kindly be taken to take up the road laying work in the above street at the earliest.", "closing": "", "retired": false, "vars": { "constituency": { "label": "Constituency", "eg": "Thousand Lights", "multiline": false }, "project": { "label": "Project name", "eg": "Enlargement of Sewer Collection System and Providing Lift Stations in Thousand Light Constituency in Area IX", "multiline": false }, "rc_app": { "label": "Road cut permission Appl. No.", "eg": "N09/113/RC/00930/02/2023-24", "multiline": false }, "rc_date": { "label": "Road cut permission dated", "eg": "08.02.2024", "multiline": false }, "street": { "label": "Street", "eg": "Dharmapuram 12th Street", "multiline": false }, "rows": { "label": "Streets — one per line: # | Street | Depot | Length (m) | Remarks", "eg": "# | Dharmapuram 12th Street | {{depot_no}} | 50 |", "multiline": true } } }, { "code": "meter_testing", "cat_code": "testing", "icon": "🔢", "label": "Water Meter Testing", "descr": "Ask the meter workshop to test a meter before the connection is effected", "addressee_code": "meter_workshop", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ Meter Testing", "lr_series": "METER_TESTING", "salutation": "Sir/Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 0, "show_phone": 0, "subject": "CMWSSB – AREA {{area}} – Depot {{depot_no}} – Water Meter Testing - Regarding", "refs": "WA No: {{wa_no}}", "body": "With reference to the above cited, kindly I request you to test the water meter for the following specification and send the report to this office for effecting the connection.\n\n[table 8,36,20,18,18]\nS. No | Name & Address | Meter No. | Make of the Meter | Size of the Meter\n{{rows}}\n[/table]", "closing": "", "retired": false, "vars": { "wa_no": { "label": "WA No.", "eg": "0911306135000", "multiline": false }, "rows": { "label": "Meters — one per line: # | Name & address | Meter No. | Make | Size", "eg": "# | Thiru D. Krishna Kumar & Sudha Meena, 19, Periyar Road, T. Nagar | 268794-05726 | Kranti | 20 mm", "multiline": true } } }, { "code": "water_quality_testing", "cat_code": "testing", "icon": "🧫", "label": "Water Quality Testing", "descr": "Ask the Quality Assurance wing to test a water sample", "addressee_code": "water_analyst", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ QA", "lr_series": "QA", "salutation": "Sir/Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 0, "show_phone": 0, "subject": "CMWSSB – AREA {{area}} – Depot {{depot_no}} – Water Quality Testing - Regarding", "refs": "{{complaint}}", "body": "With reference to the above cited, kindly I request you to test the water sample which was taken during the supply hours and send the report to this office for further action in this regard.\n\n[table 8,52,40]\nS. No | Name & Address | Remarks\n{{rows}}\n[/table]", "closing": "", "retired": false, "vars": { "complaint": { "label": "Reference", "eg": "Water Pollution complaint from the residents.", "multiline": false }, "rows": { "label": "Samples — one per line: # | Address | Remarks", "eg": "# | 10/11, Thirumoorthy Nagar 2nd Street in Depot {{depot_no}}, Area {{area}} | Sample has been taken during the supply hours.", "multiline": true } } }, { "code": "tp_water_main_leak", "cat_code": "traffic", "icon": "💧", "label": "Water Main Leak", "descr": "Leakage in water distribution main – night hours road cut", "addressee_code": "dcp_east", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCTP/SPL", "lr_series": "RC_GCTP_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – Leakage in Water Distribution Main at {{location}} ({{junction}}) – Rectification Work to be carried out – Request for Road Cut Permission during Night Hours – Reg.", "refs": "(1) Water Main Leak Photographs", "body": "With reference to the above, a leakage has been identified in the water distribution main at {{location}} ({{junction}}) under the jurisdiction of Depot {{depot_no}}, Area {{area}}. The leakage is resulting in significant wastage of treated drinking water and continuous seepage on the carriageway poses a high risk of contamination of the supply. The persistent flow of water has also weakened the road surface, causing unsafe conditions for motorists and obstructing smooth traffic movement. Therefore, it is proposed to attend the above water main leak during the night hours of {{work_date}}.\n\nHence, it is kindly requested that road cut permission may be accorded for {{days}} days during night hours to execute the above work, and a traffic constable may kindly be deputed for regulating the traffic during the time of working. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB for the smooth flow of traffic.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "location": { "label": "Leak location (road)", "eg": "North Usman Road", "multiline": false }, "junction": { "label": "Junction / landmark", "eg": "Junction of Unnamalai Amman Kovil Street", "multiline": false }, "work_date": { "label": "Proposed work date", "eg": "01-11-2025", "multiline": false }, "days": { "label": "No. of days", "eg": "02", "multiline": false } } }, { "code": "tp_no_water_supply", "cat_code": "traffic", "icon": "🚱", "label": "No Water Supply Complaint", "descr": "Damaged house service connection – rectification", "addressee_code": "dcp_south", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCTP/SPL", "lr_series": "RC_GCTP_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – No Water Supply Complaint received from Door No.{{door_no}}, {{street}} – Rectification of Damaged House Service Connection – Request for Road Cut Permission during Night Hours – Reg.", "refs": "(1) No water supply complaint from the consumer\n(2) Road cut Application No. {{rc_app}}", "body": "With reference to the above, a no water supply complaint was received from the residents of Door No.{{door_no}}, {{street}} in Depot {{depot_no}}, Area {{area}}. On inspection, it was noticed that the house service connection has been damaged within the storm water drain alignment, due to which the supply could not be restored. The damaged portion requires immediate rectification to restore the water supply to the affected premises.\n\nHence, it is kindly requested that road cut permission may be accorded for {{days}} days during night hours to execute the above work, and a traffic constable may kindly be deputed for regulating the traffic during the time of working. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB for the smooth flow of traffic.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "door_no": { "label": "Door No.", "eg": "29/12", "multiline": false }, "street": { "label": "Street / Road", "eg": "Kodambakkam High Road", "multiline": false }, "days": { "label": "No. of days", "eg": "02", "multiline": false }, "rc_app": { "label": "Road cut Application No. (optional)", "eg": "N09/113/RC/00783/01/2025-26 dt:09-01-2026", "multiline": false } } }, { "code": "tp_water_pollution", "cat_code": "traffic", "icon": "⚠️", "label": "Water Pollution Complaint", "descr": "Contamination / SWD crossing rectification", "addressee_code": "dcp_east", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCTP/SPL", "lr_series": "RC_GCTP_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – Water Pollution Complaint at {{road}} – Rectification of Damaged Water Mains at Storm Water Drain Crossing – Request for Traffic Permission during Night Hours – Reg.", "refs": "(1) Water pollution complaint from the consumer", "body": "With reference to the above, a water pollution complaint was received from the {{complainant}} located at {{road}} in Depot {{depot_no}}, Area {{area}}. On inspection, it has been found that the water main is affected at the storm water drain (SWD) crossing, and it is proposed to rectify the damaged portions at the following locations:\n\n{{locations}}\n\nHence, it is kindly requested that road cut permission may be accorded for {{days}} days during night hours to execute the above work, and a traffic constable may kindly be deputed for regulating the traffic during the time of working. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB for the smooth flow of traffic.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "complainant": { "label": "Complaint received from", "eg": "O/o Income Tax and GST Bhavan", "multiline": false }, "road": { "label": "Road", "eg": "Nungambakkam High Road (Uthamar Gandhi Salai)", "multiline": false }, "locations": { "label": "Work locations (one per line)", "eg": "Nungambakkam High Road (Uthamar Gandhi Salai) – In front of Income Tax Office.", "multiline": true }, "days": { "label": "No. of days", "eg": "03", "multiline": false } } }, { "code": "tp_sewer_main_block", "cat_code": "traffic", "icon": "🕳️", "label": "Sewer Main Block", "descr": "Blockage – damaged house service connection in SWD", "addressee_code": "dcp_east", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCTP/SPL", "lr_series": "RC_GCTP_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – Sewer Main Block at Door No.{{door_no}}, {{street}} – Damage to House Service Connection within Storm Water Drain – Request for Road Cut Permission during Night Hours – Reg.", "refs": "(1) Sewer block complaint from the consumer", "body": "With reference to the above, a sewer blockage complaint was received from the premises at Door No.{{door_no}}, {{street}}, falling under Depot {{depot_no}}, Area {{area}}. During field inspection and desilting operations carried out using a jet rodding machine, it was observed that the house service connection has been damaged within the storm water drain alignment, due to which the blockage could not be cleared through conventional jetting methods. The existing condition is likely to result in continuous sewage stagnation and overflow onto the carriageway, causing foul odour and health hazards to the public. Hence, immediate rectification of the damaged sewer service connection is essential on a priority basis.\n\nIn this regard, it is proposed to carry out excavation by cutting the road to an extent of {{size}} at {{street}} to access and restore the damaged sewer line, and the work is planned during night hours to minimise traffic disruption. Hence, it is kindly requested that road cut permission may be accorded for {{days}} days during night hours to execute the above work, and a traffic constable may kindly be deputed for regulating the traffic during the time of working.\n\nThe work will be executed by adhering to all prescribed safety protocols, including proper barricading, cautionary signage and lighting arrangements, and the road surface will be reinstated to its original condition upon completion of the work.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "door_no": { "label": "Door No.", "eg": "32", "multiline": false }, "street": { "label": "Street / Road", "eg": "Kodambakkam High Road", "multiline": false }, "size": { "label": "Excavation size", "eg": "1.0 m x 0.5 m", "multiline": false }, "days": { "label": "No. of days", "eg": "02", "multiline": false } } }, { "code": "tp_sewer_main_damage", "cat_code": "traffic", "icon": "🔧", "label": "Sewer Main Damage", "descr": "Damaged / collapsed sewer main – reconstruction", "addressee_code": "dcp_east", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCTP/SPL", "lr_series": "RC_GCTP_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – Damage to Sewer Main at {{location}} – Rectification / Reconstruction Work to be carried out – Request for Road Cut Permission during Night Hours – Reg.", "refs": "(1) Field inspection report", "body": "With reference to the above, during the course of attending sewer complaints it has been observed that there is {{detail}} at {{location}} in Depot {{depot_no}}, Area {{area}}. The damaged portion is causing frequent sewer blocks and there is an imminent risk of sewage overflow onto the carriageway, resulting in unhygienic conditions and inconvenience to the public and road users. Hence, it is proposed to rectify the damaged sewer main immediately on a priority basis.\n\nHence, it is kindly requested that road cut permission may be accorded for {{days}} days during night hours to execute the above work, and a traffic constable may kindly be deputed for regulating the traffic during the time of working. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB for the smooth flow of traffic.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "location": { "label": "Damage location (road)", "eg": "Valluvar Kottam High Road", "multiline": false }, "detail": { "label": "Damage detail", "eg": "collapse of the existing sewer main and machine hole", "multiline": false }, "days": { "label": "No. of days", "eg": "03", "multiline": false } } }, { "code": "tp_rwsc", "cat_code": "traffic", "icon": "🔗", "label": "RWSC – New Connection", "descr": "Revised Water & Sewer Connection Scheme intimation", "addressee_code": "dcp_east", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/GCTP/SPL", "lr_series": "RC_GCTP_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Revised Water and Sewer Connection Scheme – Area {{area_no}} – Depot {{depot_no}} – Effecting of New Water / Sewer Connection at {{address}} – Request for Road Cut Permission during Night Hours – Reg.", "refs": "1. G.O.(Ms) No. 72, MAWS (MW) (1) Department, dated: 06-06-2023\n2. Online Application No: {{app_no}} Date: {{app_date}}", "body": "With reference to the above, an online application for the water / sewer connection was received through the CMWSSB online portal under the Revised Water and Sewer Connection Scheme for {{address}}. The premises was duly inspected, the application was sanctioned by the competent authority, and the consumer has remitted the applicable charges online. In this regard, it is informed that the water / sewer connection will be effected by the contractor and the road will be restored as per the standard specifications.\n\nHence, it is kindly requested that road cut permission may be accorded for {{days}} days during night hours to execute the above work at {{address}}, and a traffic constable may kindly be deputed for regulating the traffic during the time of working. The work will be carried out by following the standard safety precautionary measures and the road will be restored to its initial condition by CMWSSB for the smooth flow of traffic.", "closing": "Kindly treat this as most urgent.", "retired": false, "vars": { "app_no": { "label": "Online Application No.", "eg": "25-26/09/113/25", "multiline": false }, "app_date": { "label": "Application Date", "eg": "30-07-2025", "multiline": false }, "address": { "label": "Premises address", "eg": "140, Mahathma Gandhi Salai (Nungambakkam High Road)", "multiline": false }, "days": { "label": "No. of days", "eg": "02", "multiline": false } } }, { "code": "tp_undertaking", "cat_code": "traffic", "icon": "📝", "label": "Undertaking Letter", "descr": "Undertaking to Traffic Inspector for permitted work", "addressee_code": "insp_traffic", "lr_prefix": "CMWSSB/AREA {{area}}/ DEPOT {{depot_no}}/ RC/SPL", "lr_series": "RC_SPL", "salutation": "Respected Sir / Madam,", "enclosure": "", "signatory": "", "date_label": "", "show_rule": 1, "show_phone": 1, "subject": "CMWSSB – Area {{area}} – Depot {{depot_no}} – Road Cut Permission requested at {{street}} – Furnishing of Undertaking Letter – Reg.", "refs": "(1) {{ref_lr}}", "body": "With reference to the cited, road cut permission was requested at {{street}} to {{work_desc}}.\n\nIn this regard, it is submitted that the road will be undertaken by the CMWSS Board while executing the work, and the work will be carried out by following the standard safety precautionary measures as per the Board norms. After the completion of the work, the road will be restored to its initial condition for the smooth flow of traffic.", "closing": "", "retired": false, "vars": { "work_desc": { "label": "Work description", "eg": "attend the defective water supply complaint at #29/12, Kodambakkam High Road", "multiline": false }, "street": { "label": "Street / Road", "eg": "Kodambakkam High Road", "multiline": false }, "ref_lr": { "label": "Reference Lr. No. & date", "eg": "Lr.No. CMWSSB/AREAIX/DEPOT113/RC/GCTP/SPL/2026 dated:09-01-2026", "multiline": false } } } ] }